Privacy policy

Privacy Policy

Effective Date: May 05, 2025

Nurse Practitioner Services

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NURSE PRACTITIONER SERVICES (NPS) SMS Terms and Conditions / Privacy Policy
NURSE PRACTITIONER SERVICES respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

-Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
-Data Usage: We use your data solely for sending messages regarding customer support, cancellations and conversational messaging.
-Data Security: We protect your data with secure storage measures to prevent unauthorized access.
-Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
-MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
-Messages are recurring, and message frequency varies.
-Contact NURSE PRACTITIONER SERVICES at +19132041200 or [email protected] for HELP or to STOP receiving messages.
-Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to [email protected] or +19132041200. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
-You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
-Non-Sharing Clause: We do not share your data with third parties for marketing purposes. NURSE PRACTITIONER SERVICES will not sell, rent, or share the collected mobile numbers.
-All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

1. Introduction
Nurse Practitioner Services ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information.

2. Information We Collect
We may collect the following types of information:

Personal Information: Name, date of birth, phone number, and health-related information provided during consultations.
Payment Information: If applicable, financial details necessary for billing and payment processing.
Technical Data: Information such as IP addresses, device type, and browsing activity when accessing our website.
Mobile Information: Phone numbers collected for appointment reminders, service updates, and promotional messaging.

3. How We Use Your Information
Your information is used for:

Providing medical services and treatment.
Appointment scheduling and reminders.
Billing and payment processing.
Compliance with legal and regulatory requirements.
Improving our services and customer experience.
Sending informational or promotional messages as permitted by law.
4. Privacy Policy Commitment
We are committed to not transferring consumer data to external organizations except under the following specific exceptions:

When required by law, such as in response to legal processes or regulatory compliance.
When sharing information with authorized healthcare providers involved in your care.
When processing payments through secure third-party financial institutions.
We do not sell, rent, or otherwise share personal information for marketing or commercial purposes.

5. Mobile Information Sharing
We do not share your mobile information with third parties for marketing purposes.
Mobile phone numbers are used strictly for communication related to our services, including appointment reminders, health updates, and promotional offers.
6. Consumer Opt-Out Rights
Consumers have the right to opt out of our messaging campaigns at any time.
To opt out of future communications, text STOP or UNSUBSCRIBE to our messaging service.
For assistance, text HELP to our messaging service.
7. Data Protection Measures
We implement the following security measures to protect your data:

Limited Access: Access to personal information is restricted to authorized personnel only.
Regular Audits: We conduct routine audits to ensure compliance with data protection standards.
Encryption & Security: We use industry-standard security protocols to protect your data from unauthorized access, disclosure, or misuse.
8. Disclosure of Information
As part of our Privacy Policy Commitment, we only disclose information when required by:

Legal obligations, such as subpoenas, court orders, or regulatory compliance.
Healthcare necessity, meaning information shared with authorized providers involved in patient care.
Financial transactions, in cases of secure payment processing.
9. Retention of Information
We retain personal data only for as long as necessary to fulfill medical, legal, or business requirements.

10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website with an updated effective date.

11. Contact Information
For questions regarding this policy, please contact us at 913-204-1200.